Rest assured that we care about your health as well as the health of our team members.
AS THINGS CONTINUE TO RETURN TO 'NORMAL', MASK USAGE IS NOW OPTIONAL FOR OUR CUSTOMERS AND OUR TEAM. IF YOU WOULD BE MORE COMFORTABLE DURING A ONE-ON-ONE INTERACTION AND WOULD LIKE OUR TEAM MEMBER TO WEAR A MASK, SIMPLY ASK.
We have advised all dealership employees to discourage handshakes and physical contact with our guests. Smiles and great client service will continue.
Our teams are actively wiping down high traffic areas throughout the day, and nightly custodial activities are hyper focused on cleaning and sanitizing those same high traffic areas. We encourage you to utilize the hand sanitizers that are conveniently located throughout the dealership.
CUSTOMER & LOANER VEHICLES
We take great pride in caring for each and every client and loaner vehicle. Vehicles are diligently inspected and meticulously cleaned and cared for upon their every return. Our team of professional detailers, car-washers, valets and service managers are diligently providing extra care for each vehicle for your safety.
We have adjusted our complimentary food services to be single-serve packaging only, as an added safety measure.
We are following all CDC guidelines for businesses and employers. We are encouraging team members to work from home when possible. We are reducing the number of employees at the dealership at one time even further by modifying shifts. For all persons in our dealership, we expect them to use good ‘social distancing’ practices. Additionally, we are asking any employees to exercise good judgement to stay home if they feel ill and we ask clients to and do the same.
An Important Message About Coronavirus (COVID-19) | Ron Carter Cadillac